Service

It’s one thing providing you with the right technology but having the resources to back it up is quite another.

At Galaxy Group, we’ve made it our business to know more about orchard platforms and how they apply to orchard systems in New Zealand and Australia than any other company. From the outset, we’re right behind you with training and service backup, as well as regular communication to ensure your equipment is doing the job as expected.

We’ll come out wherever you are.

Galaxy Group service technicians are on-call and located in key horticultural regions.

What Our Customers Say

“The Galaxy guys have been incredibly supportive. They’re passionate about what they do and have really made an effort to help us understand how to make the Tecno machines work for us. Support is always there – we’re not just left to work it out for ourselves.”

Murray Booth, CAJ van der Voort, Alexandra.

“ When the Galaxy boys convinced us to trial the new SBX30 Wide Belt, our productivity went from 40 bins a day per platform to 65 bins a day per platform. We only have three weeks to harvest our envy crop and this wider belt definitely helped us get it done faster. ”

Pea Hunt, Eastern Bay Orchards.

“ By the end of the season, productivity with the Tecnofruit platform will probably be 50% higher than it would have been with ladders and picking bags. It’s an absolute no brainer to use this technology to make people more productive. "

Tim Egan, Illawarra Limited.